Tuesday, June 23, 2009

{TWD} Coconut Pinapple Daquise

How on earth is Tuesday again already? Here I go again with my excuses. I was all set to make this and I really want to. Unfortunately the heat index here has been around 102 and it says right in the recipe if it is humid the meringues will be sticky. So, there ya go. I can't do sticky meringues. As soon as it cools off a bit I am making this because I think it looks delicious. I have already made next weeks recipe so make sure to check that one out next week. :)

Check out Andrea in the Kitchen for the recipe.

Tuesday, June 16, 2009

{TWD} Honey Peach Ice Cream

Woo hoo!! It is still Tuesday my time and I am posting.

Thank you to Rainbow Brown at Brown Interior for choosing this delicious recipe.

Things I learned from this recipe:
-I need an ice cream maker, I tried doing it by hand and gave up and went to bed. Once we got past the gummy layer on the top it was pretty good but still kind of icy
-I need a Kitchen Aid mixer....just because
-Nectarines are a good substitute for peaches and don't have to be peeled
-I should have washed out the ice cream container before throwing it in the trash to freeze this in instead of the giant bowl that is taking up my freezer at the moment

I thought this was pretty tasty as did both of my mini tasters. Hubby said "Oh! There's the peach!" It tasted vanilla to him with an aftertaste of nectarines but he said he liked it.

Will I make this again? Maybe but not until I get an ice cream maker!
Pictures to come. I taught my first class at the college I work at tonight after working a full day. So, I am tired.
Bake On!

Saturday, June 13, 2009

Customer service, is it really that difficult?

In my day....we knew what customer service was! If only I was joking. Last weekend I took 4 rolls of film at Little Mans birthday party. Yes, film. I love my film camera and was excited to bring it out for the party. Today I took my film to Walgreen's as it is one of the few places that still develops it without sending it out. I was given a time that the photos would be ready (an hour and a half after we dropped them off) and took off to run some other errands.

I am one of those people that rips into them as soon as I get them in my hot little hands. It is so unlike digital where you can see everything instantly and it is hard for me to wait. After I made my purchase I started looking through the rolls of film. On the third roll I called the girl from the photo department and told her we had a small issue. She had printed one of the rolls twice. She immediately got on printing out the correct roll and the correct photo CD. Thinking that they would just give me the second set of prints I stuck them in with the other set.

When the girl turned around she asked where the other set was so foolishly I handed them over. I asked what she was doing with them and she said she had to get rid of them. I asked her if she could just give them to me since she was going to throw them away anyway. She said no but said she could ask her manager. When she came back she said he had also said no.

Here's the thing. This was not my mistake. I turned in 4 rolls of film expecting to get 4 different sets of prints. After making my purchase I discovered THEIR mistake, I had to wait around for another 20 minutes for her to print out the correct set of prints and the right photo CD. Doesn't it make sense from a customer service perspective that one would say, "I am sorry for this mistake, please take the other set of prints for your trouble"?

Instead I get the manager who has obviously not had any customer service training. I explained the situation to him and that this was not my mistake. He said "well, we can't just give prints away" so I said "but you are going to throw them in the trash anyway so you are giving them away just not to a person" and he said "I will give you 20% off of your order". Seriously? I already made my purchase so you really want to make another cash register transaction?

I was level headed, I was not my grandmother (who was quite hotheaded), I was reasonable and told him I could just walk around the counter and take them out of the trash can they had just placed them in. Then I got logical. I asked him to tell me what 20% off of $30 was....uh $24. And then I asked him how much the prints would cost at $.24....uh under $6. So I said giving me the prints would be a better choice than giving me 20 percent off. I get the photos and they still come out ahead. He finally got tired of arguing with me set the pictures down that had been retrieved from the trash can and walked away.

I mean, I get it. There are people that take advantage of customer service but this was not one of those situations. This was their mistake and they should have been bending over backwards to fix it.

I did tell the girl behind the counter that she fixed everything just fine and that I wasn't mad at her. I wasn't mad but I was frustrated with the lack of customer service from the manager. This is the second Walgreen's I have had problems with at the photo department. We still have one that we may do business with but they are getting fewer and farther in between.

Film users unite! We are still out here and still want good service!

Tuesday, June 09, 2009

{TWD} Parisian Apple Tart

Apparently I am going to have to make this tonight. We were super busy with Little Mans birthday party this weekend and after my Spiderman cake FAIL I was a little baking gun shy....
So, tonight..Parisian Apple Tarts it is!

Tuesday, June 02, 2009

Pork Chops with Apple Cherry Chutney

While my father in law was here I was trying to cook some healthy meals. This one came out of a cookbook I bought in Michigan at the last family reunion we got to attend.

I have never in my life made chutney before and had no idea if it was going to turn out or not.

It was not that difficult and Bobby's dad helped out quite a bit stirring the mix until it turned more syrupy.

The asparagus (which I am apparently the only one that likes it) was delicious...in my opinion. I put it on a baking sheet and drizzled a little bit of olive oil over it, sprinkled a little garlic powder on it and baked it for about 10 minutes at 400. When it came out of the oven I sprinkled on some Parmesan cheese. Everything is better with cheese, right? :)

I was not a big fan of the taste of the fried pork chops but I really liked the chutney and the asparagus. Bobby said he would have eaten another pork chop had we had more and his dad said he liked them too. The kids did ok but Munchkin "doesn't like cooked fruit" so she didn't want to have anything to do with the chutney. Oh well, I am not a short order cook and they have to eat what I fix. So there. :)

This is a definite make a gain recipe.